Now as always, the safety and well-being of guests are a top priority. Red Lion Hotels Corporation has provided guidance, tools and recommendations to hotels on stringent cleanliness protocols designed to help you rest assured when you stay at RLH Corporation-branded hotels from coast to coast.
ELEVATING OUR ALREADY HIGH STANDARDS
We have gathered best practices from industry sources and recommended guidelines set forth by the Center for Disease Control (CDC), the World Health Organization (WHO), the Public Health Agency of Canada (PHAC), leading hospitality trade associations such as the American Hotel & Lodging Association (AHLA) and the Asian American Hotel Owners Association (AHOM), as well as highly-respected commercial cleaning and sanitation companies with which we work closely including Ecolab, Proctor & Gamble and Diversey. By employing these practices, franchise owners and their staff can implement best-in-class cleaning protocols from lobby to guest room and everywhere in between.
NO SURFACE LEFT UN-SANITIZED
We've made specific recommendations for paying extra-special attention to sanitizing high traffic spaces and surfaces such as desks, elevator buttons, counters, phones, lV remotes, thermostats, cabinets, doors, restroom hardware, windows. lighting controls and closet hangers.
PHYSICAL DISTANCING AND HAND SANITIZER STATIONS
Our preventative guidelines include reconfiguring and clearly marking spaces to allow for appropriate physical distancing as well as making hand sanitizer readily available to all guests and staff.
ADJUSTING FOOD AND BEVERAGE EXPERIENCE
We've established guidelines and recommendations for Food and Beverage service modifications such as serving condiments in single-use containers, suspending self-serve food options, and prohibiting the re-use of cups at self-serve beverage stations.